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ORDER AND SHIPPING CONDITIONS

Paying for shopping in our store is very easy. For your convenience, we have connected almost all popular payment methods: bank cards, e-money, non-cash payments and transfers. Just place your order and select the most convenient way!

You can order any number of goods, we accept orders starting from 1 item. There is no minimum order.

Add the desired products to shopping cart, choose the most convenient delivery method, and click ‘Go to registration’ button. When registering you can specify the individual wishes and manufacturing specifications. Our manager will contact you to confirm the possibility, timing, and the final cost of the order.

We will deliver your order to any city in Russia, Crimea, Sevastopol, Belarus, or Kazakhstan. Each knife has the following in the kit: a soft case, a leather sheath, a passport, and a certificate with a seal.

Payment Options

If possible, choose instant payments – in such a manner the order will be processed in a few hours without any delays.

Payment acceptance service is provided byPayAnyWay.

PayAnyWay Customer Service

Phone: +7 (495) 743-49-85
E-mail: helpdesk.support@payanyway.ru

Bank cards

PayAnyWay does not transmit your personal data to the store card and third parties. Security of the payment by bank cards is provided by the technology of secured HTTPS connection and the double-factor 3D Secure user authentication.

In accordance with the Federal Law “On Protection of Consumers’ in the case you have been provided a service or sold the goods of inadequate quality the payment can be returned to the bank card with which the payment has been made. Please check the refund procedure with the administration of the store.

E-money

To make a payment, you must be registered in the WebMoney Transfer system. We accept WMR titular characters; money transfer is initiated instantly.

 paid yandexmoneyTo make a payment using the Yandex.Money service, you must have a Yandex ‘wallet’ registered on the system’s website.
Money transfer through Yandex service is initiated instantly.

Select QIWI Wallet as your payment method and enter your cell phone number. Pay the automatically created account at the service website.

To pay by Moneta.ru website you need to have a ‘wallet’ which can be registered on the system’s website.

You can also pay with the following banking services: ‘Sberbank Online’, ‘Alfa-Click’, ‘Promsvyazbank’, ‘Russian Standard’, ‘Faktura.ru’, as well as via ‘CONTACT’ money transfer system.

Payment terminals: Eleksnet, OPLATA.RU, Federal System ‘City’, Moscow Credit Bank, Forward Mobile, Non-banking Credit Company ‘Leader’.


Direct transfer from Sberbank of Russia (from a private person)
Payment via ‘COLIBRI’ money transfer system, the former ‘BLITZ-perevody’. Operators of the SB of the RF take these payments in priority. The payment transfer takes about 1 hour. Please download the completed sample receipt, write your full name, shipping address, sum of money to be paid, and the number of the order. Download pd4 form for the bank.

Postal transfer
After placing your order you can download and print the completed sample receipt. Payment processing takes from 3 to 5 days. Please download the sample receipt, write your full name, shipping address, sum of money to be paid, and the number of the order.Download postal order form.

Pay on delivery
If you have previously placed an order in our store, we are ready to send you all of your subsequent orders with pay on delivery service (except for customized products).

Although we do not recommend using this kind of payment because of its high cost. Russian Post will charge an additional transfer fee in the amount of up to 9 percent of the total order.

When you first place an order in our store and are afraid to make an advance payment for the goods, be sure to check with our return policy,or contact us, Contuct us as the manager will answer all of your questions and solve all the problems related to the payment or warranty.

can also familiarize yourself with our buy-back offer for retail sale of presented goods: Download Agreement

Shipping

All of the items, regardless of the choice of the transport company are insured before shipping. In case of loss of the package goods are sent repeatedly without any extra charge. Logistics specialists of our company calculate the optimal timing and delivery costs. That being said,retail orders can be delivered with the following transport companies:

транспортная компания "КИТ"

ЕМС Почта РоссииShipping term of a finished or an available product: 7-10 days.

 

трансп компания Пони Экспресстрансп компания ПЭКTransport companies delivery terms depend on conditions of selected transport company.

 

ТК РатэкТК СДЭКRussian Post delivery terms: 2-3 weeks, depending on the region.

 

ТК УралстарТК2 Энергия

If a product is out of stock or you are placing an individual order, the manufacturing period is 2-3 weeks (after the final approval of all details and outlines).

Please note that a product checkout from our warehouse in the city of Zlatoust is possible only after order registration on our website. The term of a product checkout is up to 14 days based on the availability of the finished product at the manufacturer’s. We kindly request you to coordinate the time of your possible visit by phone before your actual visit.